Frequently Asked Questions

Shipping

Bergeron Protective Clothing, LLC shall not be held liable for any delay in or impairment of performance due to any event beyond our control including but not limited to Acts of God, riot, flood, fire, labor disruptions or governmental act. Shipping charges will be added to your order based on UPS ground service and allowable weight. We do not ship outside the continental U.S.

Returns

Bergeron Protective Clothing will make every effort to correct any discrepancy associated with an order. We cannot be held responsible for errors, mistakes, or cancellations on orders that have already been processed and may result in additional charges. Please call (603) 736-8500 or email us at Support@BergeronProtectiveClothing.com to obtain a make a return. We can issue a UPS return label upon request. Credit for returned items will be less the amount of return postage.All returns must be in the original manufacturer’s box with the original packaging and accompanied by the original invoice number of the purchase. All authorized returns will be charged a restocking fee.

Return goods shall be shipped to the following address:

Bergeron Protective Clothing, LLC
ATTN: Bergeron Protective Clothing
1024 Suncook Valley Hwy., Unit 5D
Epsom, NH 03234

Cancellations

Should an order need to be cancelled, Bergeron Protective Clothing should be notified ASAP by phone (603) 736-8500 or email at Support@BergeronProtectiveClothing.com. If the product has not been shipped your order will be cancelled. If already shipped, it will be treated as a return. We can issue a UPS return label upon request. Credit for returned items will be less the amount of return postage. Custom or personalized orders cannot be cancelled once customization begins.

Damaged Goods

In the event you receive a damaged shipment, you must immediately file a claim with the carrier. This claim is the consignee’s (your) responsibility. Please contact us at (603) 736-8500 for additional assistance.

Manufacturer’s Warranty & Disclaimer

The products featured on this website are subject to the manufacturer’s specification and representation. Bergeron Protective Clothing assumes no responsibility for the accuracy of such warranties and manufacturers' statements. It is the sole responsibility and duty of the buyer to determine that the particular product is suitable for the usage anticipated, and complies with all applicable regulations, standards and statutes governing such usage.

Ordering is Easy at Bergeron Protective Clothing!

We make it easy to complete your order on our convenient online store. Whether you’re ordering as a department using a Purchase Order or an individual paying by Credit Card, you can complete your Bergeron order directly through your online shopping cart. Once you’ve selected your items, follow the step-by-step instructions to input your information and get your order ready to ship – no confusing menus, no runaround. Ready to gear up?

Payment Options

We accept Master Card, Visa and Discover cards for all types of orders (internet, phone, mail). If paying by Purchase Order, select “Purchase Order” as your payment option and add the purchase order number. Open account terms may be extended to business or government agencies pending credit application and approval. Current customers need not apply for approval. To apply, call (603) 736-8500 or email Sales@BergeronProtectiveClothing.com. Be prepared to provide billing information, 3 trade references, and a bank reference.

Sales Tax

Bergeron Protective Clothing, LLC is based in the tax free State of New Hampshire. You will be charged only the cost of the product plus shipping.

Sales

Bergeron Protective Clothing reserves the right to accept or refuse any order. Bergeron Protective Clothing, LLC will verbally verify custom or personalized product orders via telephone before ordering item(s).

Website Errors, Omissions, and Inconsistencies

There may be occasional errors found on this website. We reserve the right to make corrections in the event of a misprint or change. Please notify us of any problems you may encounter while placing an order or navigating through the site as we hope to continually improve the site making your experience as efficient as possible. Please call (603) 736-8500 or email us at Support@BergeronProtectiveClothing.com.

Taxes, Tariffs, and Duties

If any tax, public charge, tariff, duty, or increase in such taxes or tariffs, is now, or shall be, assessed, levied, or imposed upon, or with respect to the sale of Product by Company or the Manufacturer to Customer or upon any sale, delivery, or other action taken under any validly accepted order for Product, or upon the export or import of such Product by Company or Manufacturer, the burden of such charge or change shall be borne by the Customer.

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